Privacy Policy

Shubhra Designs, LLC and Shubrah are committed to responsible privacy practices, to complying with general Information Privacy Principles and all applicable legislation governing privacy.

Our respect for our customers' privacy is paramount. We have policies and procedures to ensure that all personal information is handled in accordance with the Information Privacy Principles.
This Privacy Policy sets out our policies on the management of personal information - that is, how we collect personal information, the purposes for which we use this information, and to whom this information is disclosed.

What is personal information?

Personal information is your name, physical shipping and billing addresses, e-mail addresses and credit card information.

How do we collect and use your personal information?

At Shubrah.com, we are committed to your privacy and do not share your personal information with anyone and any company.

We do not store your credit card information anywhere. After the transaction, the information is deleted.

One of the main ways in which Shubrah collects personal information is from purchases on our website. For example, when you purchase a product, we collect personal information about you in order to:

  • Ship the product to you;
  • Refund any dues;
  • Track shipments; and
  • Contact you to obtain your feedback and to find out your level of satisfaction with our products and services.
If you consent, we may also use your information in order to keep you up to date with information about us and our products and services or to provide you with special offers.
We may also collect personal information from you through transactions you have with us directly, such as calling in to our sales offices.

 

What happens if you don't provide personal information?

Generally, you have no obligation to provide any personal information requested by us. However, if you choose to withhold requested personal information, we may not be able to provide you with the products and services that depend on the collection of that information. As an example, if you did not provide the personal information requested on items bought on our website, we may be unable to notify you directly of a product recall affecting your items.

To whom do we disclose this information-

We engage third party service providers to perform functions for Shubrah. Such functions include mailing, delivery of purchases, credit card payment authorization. The third party vendors are our partners on this website and will take great care to safeguard the information on the site. However, none of the sensitive information is shared or stored.

How can you access or correct the personal information we hold about you?

If you have any queries or concerns about the manner in which we have handled your personal information, please contact us by:

We will send you written acknowledgement of your correspondence. We will investigate your query or concern and will advise you of the steps we have taken to answer or resolve it.

 

Changes to our privacy policy--

We may change our Privacy Policy from time to time at our discretion and without notice. At any time, the latest version is available from our website at www.shubrah.com